🔧 In facilities management, the work order processing flow is essential, particularly in field management. Brand Facilities Managers (Brand FM) or Project Managers (PM) initiate and manage work orders, collaborating closely with vendors. Before any repairs begin, vendors provide quotes for approval, followed by detailed before-and-after reports upon completion of the work. Vendor performance is assessed based on the work order, while the store provides feedback.

Our SSR digital platform streamlines this field management process, enabling efficient communication and remote management for timely responses and task completion. The Task Management Calendar offers clear visibility of daily tasks, and the FM Dashboard tracks repair data, monitors vendor KPIs, identifies trends, and supports predictive maintenance. This integrated approach enhances efficiency and optimizes service quality.✨